Sam's Club in Marion, IL Open now

Reviews about Sam's Club

• ★ ★ ☆ ☆ ☆

  September 14, 2019, by Gina G
  Always a great selection on bulk food items and priced fairly. Laid out the same as the other Sam's I've been to. I was really disappointed in the customer service. The cashier was very rude she didn't smile nor greet me or thank me. Her manager or supervisor or shift leader (not sure since titles vary at each business) was also rude and didn't smile or speak to us when she came over to assist the cashier. I don't necessarily need someone to constantly smile at me but I do expect to be greeted and thanked since you can spend a pretty penny at Sam's. Some employees need customer service training and or refresher courses. This makes me want to shop elsewhere.